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CRM at the Speed of Light : Capturing and Keeping Customers in Internet Real Time / Paul Greenberg

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    HF5415.5
    .G74 2002
     
    509300 (Shelf),BOK
    Greenberg, Paul

         CRM at the Speed of Light : Capturing and Keeping Customers in Internet Real Time.

         xvi, 480 pages : illustrations ; 24 cm.
         Includes index.

         ISBN 0072224169.
         
         1. Electronic commerce 2. Customer relations - Management.I. Title
         Library : UiTM Shah Alam; UITM Melaka; UITM Pahang; UITM Kelantan; UITM Terengganu
    Accn No.Item StatusAdd IdLocationSMDItem Category
    509300ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)
    559349ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    568841ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)
    568842IssuedPERPUSTAKAAN INTEC(S17)BOOKRAK TERBUKA (OPEN SHELVES)
    128926ADShelfPERPUSTAKAAN INTEC(S17)BOOKRAK TERBUKA (OPEN SHELVES)

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