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Customer relationship management : electronic customer care in the new economy / Andreas Muther

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    HF5415.5
    .M8813 2002
     
    518977 (Shelf),BOK
    Muther, Andreas

         Customer relationship management : electronic customer care in the new economy. - Berlin , 2002.

         xiii, 137 p. : ill. ; 24 cm.

         ISBN 3540413774.
         
         1. Customer relations - Management 2. Electronic commerce.I. Title
         Library : UiTM Shah Alam; UITM Terengganu
    Accn No.Item StatusAdd IdLocationSMDItem Category
    518977ShelfPERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4)BOOKRAK TERBUKA (OPEN SHELVES)
    570965ShelfPERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4)BOOKRAK TERBUKA (OPEN SHELVES)

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