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Cases in total quality management : manufacturing and services / Jay H. Heizer, Kay Nathan

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    HD62.15
    .H45 1998
     
    513090 (Shelf),BOK
    Heizer, Jay H.

         Cases in total quality management : manufacturing and services. - Cincinnati , 1998.

         xiii, 238 p. : ill. ; 27 cm.

         ISBN 0789506947.
         
         1. Manufacturing industries - Case studies - Case studies - Management 2. Total quality management - Case studies - Management - Case studies 3. Service industries - Case studies - Management.I. Nathan, Kay II. Title
         Library : UiTM Shah Alam; UITM Terengganu
    Accn No.Item StatusAdd IdLocationSMDItem Category
    513090ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)

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