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7 days to top notch customer service : using the experience oriented management technique / Gary Yardley and Jan Kelly

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    HF5415.5
    .Y37 1996
     
    116006AD (Shelf),BOK
    Yardley, Gary

         7 days to top notch customer service : using the experience oriented management technique. - Singapore , 1996.

         167 p. ; 21 cm.
         Includes index.

         ISBN 9812046534.
         
         1. Customer services.I. Kelly, Jan II. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    116006ADShelfPERPUSTAKAAN INTEC(S17)BOOKRAK TERBUKA (OPEN SHELVES)

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