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Customer services marketing and the competitive environment / Carol Mayall and Sally Palmer

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  • MARC

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    HF5415.5
    .M39 1993
     
    97131MU (Shelf),BOK
    Mayall, Carol

         Customer services marketing and the competitive environment. - London , 1993.

         x, 276 p. : ill. ; 24 cm Banking certificate series.
         Includes index.

         ISBN 0273039946.
         
         1. Customer services.I. Palmer, Sally II. Title III. Series
         Library : UiTM Shah Alam; UITM Sabah; UITM Terengganu
    Accn No.Item StatusAdd IdLocationSMDItem Category
    97131MUShelfPERPUSTAKAAN INTEC(S17)BOOKRAK TERBUKA (OPEN SHELVES)
    97170NCShelfPERPUSTAKAAN INTEC(S17)BOOKRAK TERBUKA (OPEN SHELVES)
    97245AUShelfPERPUSTAKAAN INTEC(S17)BOOKRAK TERBUKA (OPEN SHELVES)

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