SERVICE MANAGEMENT : Operations, Strategy, and Information Technology / James A. Fitzsimmons, Mona J. Fitzsimmons
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| | | | SERVICE MANAGEMENT : Operations, Strategy, and Information Technology. | xxvi, 646 pages : illustrations ; 25 cm. | ISBN 007231267X | .-ISBN 9780072424195. | | 1. Service industries - Management.I. Fitzsimmons, Mona J II. Title | | Library : UiTM Shah Alam; UITM Sabah; UiTM Johor; UITM Pahang |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 490962 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | 496251 | Shelf | | PERPUSTAKAAN UNDANG-UNDANG TAR(PUU) | BOOK | RAK TERBUKA (OPEN SHELVES) | 502869 | Reference | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | ruj | 515888 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | CP1917 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | COMPACT DISC | KAT | CP2410 | Transferred | | SEKSYEN 13, STADIUM SHAH ALAM(S13) | COMPACT DISC | KUMPULAN BUKU-BUKU RESEB | CP2787 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | COMPACT DISC | RAK TERBUKA (OPEN SHELVES) |
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