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Service Management : Strategy and Leadership in Service Business / Richard Normann

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  • MARC

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    HD9980.5
    .N67 2000
     
    489757 (Shelf),BOK
    Normann, Richard

         Service Management : Strategy and Leadership in Service Business.

         xix, 234 pages : illustrations ; 23 cm.

         ISBN 0471494399 (paperback).
         
         1. Service industries - Management.I. Title
         Library : UiTM Shah Alam; UITM Sabah; UITM Kelantan; UITM Kedah
    Accn No.Item StatusAdd IdLocationSMDItem Category
    489757ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)
    497546ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    506716ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    509334ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    512976ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    523631ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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