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Managing difficult, frustrating, and hostile conversations : strategies for savvy administrators / Georgia J. Kosmoski, Dennis R. Pollack

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    LB3011.5
    .K67 2000
     
    486274 (Shelf),BOK
    Kosmoski, Georgia J.

         Managing difficult, frustrating, and hostile conversations : strategies for savvy administrators. - California , 2000.

         xii, 108 p. : ill. ; 24 cm.

         ISBN 0803968094.
         
         1. School administrators - United States 2. Conflict management - United States 3. Aggressiveness (Psychology) - United States.I. Pollack, Dennis R. II. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    486274ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

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