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Up your service! strategies and action steps to delight your coustomer now / Ron Kaufman

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  • MARC

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    HF5415.5
    .K38 2000
     
    484841 (Shelf),BOK
    Kaufman, Ron

         Up your service! strategies and action steps to delight your coustomer now. - Singapore , 2000.

         xxii, 297 p. : ill. ; 24 cm.
         Includes index.

         ISBN 981042132X.
         
         1. Management 2. Customer services 3. Marketing and sales 4. Self-improvement.I. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    484841ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

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