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How to really deliver superior customer service / edited by John R. Halbrooks

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  • MARC

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    HF5415.5
    .H68 1996
     
    481937 (Shelf),BOK
    How to really deliver superior customer service. - Boston , 1996.

         x, 272 p. : ill. ; 27 cm.
         Includes index.

         ISBN 1880394286.
         
         1. Customer services - Management - Problems, exercises, etc. 2. Customer services - Management 3. Customer services.I. Halbrooks, John R. II. Title
         Library : UiTM Shah Alam; UITM Perlis; UITM Kelantan
    Accn No.Item StatusAdd IdLocationSMDItem Category
    481937ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)

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