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301 great customer service ideas : from America's most innovative small companies / introduction by Harvey Mackay ; edited by Nancy Artz

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  • MARC

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    HF5415.5
    .T47 1997
     
    481939 (Shelf),BOK
    301 great customer service ideas : from America's most innovative small companies. - Boston , 1997.

         351 p. ; 18 cm.
         Includes index.

         ISBN 1880394332.
         
          1. Customer services.I. Artz, Nancy II. Title
         Library : UiTM Shah Alam; UITM Perlis; UITM Terengganu
    Accn No.Item StatusAdd IdLocationSMDItem Category
    481939ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)

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