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Quality management in hospitality : best practice in action / edited by Andrew Lockwood, Michael Baker, Andrew Ghillyer

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  • MARC

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    TX911.2.M27
    Q35 1996
     
    478398 (Shelf),BOK
    Quality management in hospitality : best practice in action. - London , 1996.

         vii, 167 p. : ill. ; 25 cm.

         ISBN 0304334855.
         
         1. Quality assurance 2. Tourism trade - Management 3. Hospitality industry - Management.I. Lockwood, Andrew II. Ghillyer, Andrew III. Baker, Michael IV. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    478398ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKret

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