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At your service : calamities, catastrophes, and other curiosities of customer service / Hal Becker

  • Linear

  • MARC

  •  
    HF5415.5
    .B432 1998
     
    476034 (Shelf),BOK
    Becker, Hal M

         At your service : calamities, catastrophes, and other curiosities of customer service. - New York , 1998.

         xxi, 258 p. : ill. ; 25 cm.
         Includes index.

         ISBN 0471255424.
         
         1. Customer services 2. Customer relations.I. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    476034ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKret
    119353ADShelfn1PERPUSTAKAAN INTEC(S17)BOOKRAK TERBUKA (OPEN SHELVES)

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