Strategic customer care : an evolutionary approach to increasing customer value and profitability / Stanley A. Brown
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| | | | | Brown, Stanley A. , 1946- |
| | Strategic customer care : an evolutionary approach to increasing customer value and profitability. | | xii, 305 pages : illustrations ; 23 cm. | | ISBN 0471643424. | | | | 1. Relationship marketing 2. Customer relations.I. Title | | | Library : UiTM Shah Alam; UITM Pahang; UITM Terengganu |
| | Accn No. | Item Status | Add Id | Location | SMD | Item Category | | 476609 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 489632 | Withdrawn | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 511892 | Withdrawn | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 119186AD | Shelf | n1 | PERPUSTAKAAN INTEC(S17) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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