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Operations management in service industries and the public sector : text and cases / Christopher Voss ... [et al.]

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    HD9981.5
    .O64 1985
     
    362013 (Shelf),BOK
    Operations management in service industries and the public sector : text and cases. - Cheschester , 1985 (1990 printing).

         ix, 318 p. : ill. ; 23 cm.

         ISBN 0471908010.
         
         1. Service industries - United States - Case studies - Management 2. Service industries - Great Britain - Case studies - Management 3. Social work administration - Great Britain - Case studies.I. Voss, Christopher,l942- II. Title
         Library : UiTM Shah Alam; UITM Sabah; UITM Kelantan
    Accn No.Item StatusAdd IdLocationSMDItem Category
    362013ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)

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