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Service, service, service : the growing business' secret weapon : innovative and proven ideas for getting and keeping customers / Steven Albrecht

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    HF5415.5
    .A435 1994
     
    447914 (Shelf),BOK
    Albrecht, Steven

         Service, service, service : the growing business' secret weapon : innovative and proven ideas for getting and keeping customers. - Holbrook, Mass. , 1994.

         288 p. ; 22 cm An Adams business advisor.

         ISBN 155850432X.
         
         1. Customer services.I. Title II. Series
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    447914ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)

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