SERVICES MARKETING / Valarie A. Zeithaml, Mary Jo Bitner
-
| | | | SERVICES MARKETING. | xx, 700 pages : illustrations, maps ; 25 cm McGraw-Hill series in marketing. | ISBN 0070782504 | .-ISBN 9780070782501. | | 1. Marketing 2. Customer services 3. Service industries - Marketing.I. Bitner, Mary Jo II. Title III. Series | | Library : UiTM Shah Alam; UITM Perlis; UITM Pulau Pinang; UITM Pahang; UITM Kelantan; UITM Terengganu |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 426678 | Withdrawn | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) | 523989 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) | 1023668 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | ret |
|
|
|