Customer relationship management : making hard decisions with soft numbers / Jon Anton
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| | | | Customer relationship management : making hard decisions with soft numbers. - Englewood Cliffs, N.J. , 1996. | viii, 183 p. : ill. ; 24 cm. | ISBN 0134384741. | | 1. Customer relations - Management - Statistical models 2. Customer relations - Case studies - Management.I. Title | | Library : UiTM Shah Alam; UITM Pahang; UITM Terengganu |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 444711 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) | 494535 | Withdrawn | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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