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Customer service : trainer's guide / Wendy Carter

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    HF5415.5
    .C374 1994
     
    367956 (Shelf),BOK
    Carter, Wendy

         Customer service : trainer's guide. - New York , 1994.

         l v. (various pagings) : ill. ; 30 cm McGraw-Hill one-day workshop series.
         Volume includes "Trainer's guide" text section, "Participant's guide" section with reproducible exercises.

         ISBN 0070111979.
         
         1. Customer services - Problems, exercises, etc 2. Customer services.I. Title II. Series
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    367956ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKret

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