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Calming upset customers / Rebecca L. Morgan

  • Linear

  • MARC

  •  
    HF5415.5
    .M666 1989
     
    331435 (In Transit),BOK
    Morgan, Rebecca L

         Calming upset customers. - Menlo Park, California , 1989.

         iii, 65 p. : ill. ; 26 cm A fifty-minute series book.

         ISBN 0931961653.
         
         1. Consumer complaints 2. Customer services.I. Title II. Series
         Library : UiTM Shah Alam; UITM Melaka
    Accn No.Item StatusAdd IdLocationSMDItem Category
    331435In TransitPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)
    392296WithdrawnPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    392297ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    13944NCShelfPERPUSTAKAAN INTEC(S17)BOOKRAK TERBUKA (OPEN SHELVES)
    17578MUShelfPERPUSTAKAAN INTEC(S17)BOOKRAK TERBUKA (OPEN SHELVES)

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