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Measuring customer satisfaction / Richard F. Gerson

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    HF5415.5
    .G46 1993
     
    392251 (Shelf),BOK
    Gerson, Richard F

         Measuring customer satisfaction.

         ix, 112 pages : illustrations ; 26 cm A fifty-minute series book.

         ISBN 1560521783.
         
         1. Consumer satisfaction 2. Customer services - Evaluation.I. Title II. Series
         Library : UiTM Shah Alam; UITM Kedah
    Accn No.Item StatusAdd IdLocationSMDItem Category
    392251ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    392267WithdrawnPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    581871ShelfPERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4)BOOKRAK TERBUKA (OPEN SHELVES)

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