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The extra mile : building profitable customer relations every time / compiled by the editors of Customers First, writer David Dee illustrator Elwood Smith

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  • MARC

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    HF5415.5
    .E98 1994
     
    429789 (Shelf),BOK
    The extra mile : building profitable customer relations every time. - Chicago , 1994.

         237 p. : ill. ; 22 cm The customer service rep's survival guide series.

         ISBN 0850132118.
         
         1. Customer services 2. Customer relations.I. Dee, David II. Title III. Series
         Library : UiTM Shah Alam; UITM Sarawak
    Accn No.Item StatusAdd IdLocationSMDItem Category
    429789ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)

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