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Professional selling : a relationship management process / John I. Coppett, William A. Staples

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    HF5438.25
    .C66 1994
     
    381969 (Shelf),BOK
    Coppett, John I. , 1936-

         Professional selling : a relationship management process. - Cincinnati, OH , 1994.

         xiv, 546 p. : ill. ; 23 cm.

         ISBN 0538827769.
         
         1. Customer services - Management 2. Selling 3. Customer relations.I. Staples, William A.,1948- II. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    381969ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKret

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