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Running an effective help desk : planning, implementing, advertising, improving, outsourcing / by Barbara Czegel

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  • MARC

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    HD9696.C62
    C96 1994
     
    387318 (Shelf),BOK
    Czegel, Barbara , 1953-

         Running an effective help desk : planning, implementing, advertising, improving, outsourcing. - New York , 1994.

         xxi, 376 p. : ill. ; 24 cm.
         "Wiley/QED publication.".

         ISBN 0471025445.
         
         1. Computer industry - Customer services - Management 2. Electronic office machine industry - Customer services - Management.I. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    387318ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKret
    106812NCShelfPERPUSTAKAAN INTEC(S17)BOOKRAK TERBUKA (OPEN SHELVES)

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