Word-of-mouth marketing / Jerry R. Wilson
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| | | | Word-of-mouth marketing. - John Wiley , 1994. | xv, 256 p. : ill. ; 24 cm. | Includes index. | ISBN 0471008583. | | 1. Consumer behavior - United States 2. Customer services - United States 3. Consumer satisfaction - United States.I. Title | | Library : UiTM Shah Alam; UITM Terengganu |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 364362 | Withdrawn | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | 372867 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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