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QUALITY CUSTOMER SERVICE FOR FRONT LINE STAFF / William B Martin

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  • MARC

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    HF5415.5
    .M38 1993
     
    363014 (Shelf),BOK
    Martin, William B

         QUALITY CUSTOMER SERVICE FOR FRONT LINE STAFF.

         96 pages : illustrations ; 22 cm Better management skills.

         ISBN 074941247X.
         
          1. Customer services.I. Title II. Series
         Library : UiTM Shah Alam; UITM Pahang
    Accn No.Item StatusAdd IdLocationSMDItem Category
    363014ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    374569WithdrawnPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)

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