Service quality : multidisciplinary and multinational perspectives / edited by Stephen W. Brown ... [et. al.]
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| | | Service quality : multidisciplinary and multinational perspectives. |
| xv, 348 pages : illustrations ; 24 cm. | Includes index. | ISBN 0669211524 | .-ISBN 9780669211528. | | 1. Service industries - Congresses - Quality control.I. Brown, Stephen Walter,1943- II. Title | | Library : UiTM Shah Alam; UiTM Johor; UITM Pahang; UITM Terengganu |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 333151 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | ret | 362944 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) | 362945 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) | 409903 | Withdrawn | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | 409904 | Withdrawn | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | 439556 | Withdrawn | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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