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Service quality : multidisciplinary and multinational perspectives / edited by Stephen W. Brown ... [et. al.]

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  • MARC

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    HD9980.5
    .S4253 1991
     
    333151 (Shelf),BOK
    Service quality : multidisciplinary and multinational perspectives.

         xv, 348 pages : illustrations ; 24 cm.
         Includes index.

         ISBN 0669211524
         .-ISBN 9780669211528.
         
         1. Service industries - Congresses - Quality control.I. Brown, Stephen Walter,1943- II. Title
         Library : UiTM Shah Alam; UiTM Johor; UITM Pahang; UITM Terengganu
    Accn No.Item StatusAdd IdLocationSMDItem Category
    333151ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKret
    362944ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    362945ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    409903WithdrawnPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)
    409904WithdrawnPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)
    439556WithdrawnPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)

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