Seeking customers / edited, with an introduction by Benson P. Shapiro and John J. Sviokla
-
| | | | | | xviii, 343 pages : illustrations ; 25 cm The Harvard business review book series. | | Articles originally published in the Harvard business review | | .Companion volume to: Keeping customers. |
| | ISBN 0875843328. | | | | 1. Consumers' preferences 2. Selling 3. Consumer satisfaction.I. Shapiro, Benson P II. Sviokla, J. J III. Title IV. Series | | | Library : UiTM Shah Alam; UITM Sarawak; UITM Melaka; UITM Pahang |
| | Accn No. | Item Status | Add Id | Location | SMD | Item Category | | 344456 | Shelf | | PERPUSTAKAAN UNDANG-UNDANG TAR(PUU) | BOOK | ret | | 344483 | Withdrawn | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 356438 | Withdrawn | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 103302MU | Shelf | | PERPUSTAKAAN INTEC(S17) | BOOK | RAK TERBUKA (OPEN SHELVES) |
|
|
|
